ATIA 5 How will ATIA-Accredited operators improve my booking experience? How can I find ATIA-accredited travel businesses? Why choose to book with an ATIA accredited travel professional? How can ATIA help me? Who is ATIA?
Complaints & Concerns 25 How can I seek a credit card chargeback? I need to cancel my holiday booking. Can I get a refund? Can I lodge a complaint with ATIA over the phone? Is there a fee to lodge my complaint with ATIA? If ATIA finds in my favour will I automatically receive a refund? I already accepted a refund after I complained to the agent or tour operator, but I don’t think it’s enough. Can I still lodge a complaint with ATIA?
Travel Insurance 5 Do I need travel insurance? Tips for purchasing travel insurance cover What to look for with free credit card travel insurance? When should I arrange my travel insurance policy? Travel insurance limits & exclusions
Travel Tips 5 I’ve booked a trip but now I’m nervous about travelling overseas. What’s your advice? I made my booking some time ago but now there are concerns about my destination. What should I do? What should I look for if I want to make a travel booking online? Should my agent or tour operator be advising me on entry requirements for the countries I want to visit? Tips for spotting a travel scam
